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How can I solve technical issues occuring on the website?

To resolve technical problems, we recommend following these steps, one by one, and trying after each one to verify if the problem has been resolved:

 

1) Clear the cache of your internet browser 
2) Try accessing the site from a different internet browser (Firefox, Google Chrome) 
3) Restart your computer 
4) Try accessing the site from a different computer 
5) Restart your router 
6) Try accessing the site from a different network (public WiFi, work network etc) 
7) Wait a few hours and then try again

 

If the problem persists after trying all of these steps, please contact us, giving us as much information as possible.

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