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How can I solve technical issues occuring on the website? 🛠

In order to resolve technical problems, we recommend following these steps one by one, and trying to check if the problem is resolved after each step:

1) Clear the cache of your internet browser.

2) Try accessing the website from a different internet browser (Firefox, Google Chrome, Safari, etc.)

3) Restart your computer.

4) Try accessing the website from a different computer.

5) Restart your router.

6) Try accessing the website from a different network (public WiFi, Office network, Hotspot, etc.)

7) Wait a few hours and try again later.

 

If the problem persists after trying all of these steps, please contact us by giving us as much informations as possible.

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