How can I check the status of my order? How can I track my order once it has been shipped? 🧭

To access your order’s tracking, log in into your personal account on or and click on «Order History and Details.» These websites are accessible on the following links:


If you do not have a personal account but only a guest account, please search for the email you received upon order confirmation then follow the instructions to access your tracking.

Once your order has been shipped, if you have chosen a shipping method with tracking, you will receive an automatic e-mail giving you the tracking number. 

In this e-mail you will often find a direct link to track your shipping. Click on it in order to track your package. 

It is possible that the tracking number becomes effective only after a few hours. Please wait and try again later if you cannot track your package right away.


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